The COVID-19 pandemic changed many things, including how you visit the doctor. The use of telehealth technology -- like a video or telephone conference call -- has become more commonplace. This allows you to have timely and safe access to care from your health care provider.
It can be particularly helpful if you find it challenging to reach a doctor’s office or another medical facility, or if you live in a rural community where access to specialty care may be limited. Nearly three times the number of physicians use telehealth now as they did before the pandemic.
Telehealth visits are as simple as logging into an internet-connected device and meeting with your doctor at a set time. Your provider will teach you how to get on the site and help you until you are comfortable. The visits are hosted on a secure platform and allow for protected discussion about your health. Many insurance carriers expanded coverage of telehealth during the pandemic, but you’ll want to verify with your insurer.
The federal government has made it easier for doctors and hospitals to get paid by Medicare for telehealth visits. This is great news for all of us since some patients find them to be a good alternative to an in-person visit. Additionally, they can end your struggle to find a parking spot or drive through a snowstorm and the inconvenience of sitting around a waiting room for your visit to start.
While those who identify as Gen Z or Millennials seem to use virtual care more often, older adults on Medicare frequently utilize telehealth for chronic disease management. A survey conducted by The John A. Hartford Foundation that nearly 60 percent of older adults who had a telehealth visit in lieu of an in-person appointment said that the experience was the same as, or better than, seeing their provider in person.
AARP has developed a handy guide for preparing for your first telehealth visit that takes you through a step-by-step process and is provided in both English and Spanish.
Another perk of a telehealth visit is that you can show your health care provider how you move around at home via camera and receive advice about how to stay active. This eliminates the challenge of describing your home during an in-office visit.
Telehealth is also a good way to conduct your mental wellness visits. Older adults often face feelings of isolation and loneliness, especially if you are at home alone. Telehealth uses flexible technology that allows your provider to check on your well-being, and it allows for more privacy in the visit.
Remember, doctors, hospitals, and you, the patient, are all in this together. Telehealth is one way for you to stay connected and healthy.
For more resources on age-friendly care, visit johnahartford.org/agefriendly.
